Policies
RETURN POLICY
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
ALL SALES ARE FINAL! There will be no refunds or exchanges issued for any purchased product unless the product is deemed to be defective by the MERCHANT or applicable laws. If a product is defective, it must be shipped back to the merchant within 30 days of purchase with all tags and wrappings attached before a refund/exchange will be issued. Product(s) must be completely unused and unaltered in order to be reimbursed.
PLEASE NOTE: Once products have been shipped, I am not responsible for any issues that arise with lost, held, or stolen packages. Ownership of a package transfers immediately to buyer upon delivery of the package to the shipping carrier.
Incorrect Address: If you provide an incorrect address at the time of purchase and your order has already been shipped, I am not responsible for any delay/non-receipt of package due to your error. Any issue with delivery must be taken up with the shipping carrier.
SHIPPING RETURNS:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
SHIPPING POLICY:
HOW LONG IS SHIPPING?
Shipping can take up to 5-10 BUSINESS DAYS AFTER THE PROCESSING PERIOD. Most times our items ship out extremely fast, but please keep in mind they can take up to 5-10 BUSINESS DAYS after your processing period.
HOW DOES THIS WORK?
Once your order is placed, there is a mandatory 24-72 hour processing period (up to 3 FULL BUSINESS DAYS). This time frame does not count towards your business days for shipping and tracking. Business days are not weekends nor holidays.
Once your processing period clears, your ORDER'S business days begin. Once we ship your order, you will immediately receive a tracking number to the email you provided us with around/on the 4 OR 5 business day.
Once you receive your tracking number, give it a few hours to update into the USPS system. Shipping takes an additional 1-3 business days depending on your location. In total, shipping take 5-7 or 5-10 BUSINESS DAYS.